Out of Order Rooms

The Out of Order Rooms report allows users to view a list of all rooms that are marked OOO for the day. As a property manager, user can use this information to determine the period of time the room was out of order as well as the notes/reasons associated with the out of order status.

Perform the following steps to generate the report:

Navigate to Reports ➜ All Reports ➜ Out of Order Rooms (under Manager).

Select the Enter Date and To fields from the calendar to generate dates for the report.

Choose which sorting options to include in the report:

Field	Description
Sort by Building and Room	Sorts the report alphabetically by building ID and room number.
Sort by OOO Start Date	Sorts the report ascending by room number.

Choose which Building field to include in the report.

Click Generate. The report with the selected data appears.

Click Print to send a copy of the report to the printer.

 

Sample Report

Report Parameters

This report displays the following parameters:

Field	Description
Building	The building/property associated with the reservation, if one applies.
Room Number	The room number that the guest is staying in, if assigned.
Room Type	The type of room that the guest has reserved.
OOO Type	The out of order status that indicates whether the room is out of order, on hold or off the market.
OOO Comment	The comment entered when the when the room was placed in an out of order status.
Status	The housekeeping status that indicates whether the room is occupied, vacant, or out of order.
Start Date	The date that the room was placed in an out of order status.
End Date	The date that the room was removed from an out of order status. This can be a future date.